Sale
Welcome to Garden Greatness. These terms and conditions outline the basis on which you can use our website and purchase products from us.
By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please refrain from using our website.
All orders are subject to acceptance and product availability.
When you place an order, you will receive an email confirming that we have received it. This does not mean your order has been accepted.
A contract between us and you is only formed once payment has been received and your order has been dispatched.
We reserve the right to refuse or cancel any order if it appears fraudulent, incomplete, or violates these terms.
All prices are listed in GBP (£) and include VAT where applicable.
Delivery costs are shown at checkout and may vary depending on your location and the size of your order.
Payment must be made in full at the time of ordering using one of the accepted payment methods.
We reserve the right to amend prices at any time, but such changes will not affect orders that have already been confirmed.
We aim to dispatch all orders within 2–3 working days, unless otherwise stated.
Deliveries are made through trusted courier partners, and estimated times are provided as guidance only.
We cannot be held responsible for delays outside our control, such as courier issues or adverse weather conditions.
Please ensure your delivery details are accurate - we cannot accept responsibility for lost or delayed parcels due to incorrect address information.
We hope you love your purchase, but if you change your mind, you can return most items within 30 days of delivery for a refund.
Returned items must be unused, in their original packaging, and in a resaleable condition.
Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds are processed within 14 days of receiving your return and inspecting the goods.
If your item arrives damaged or faulty, please contact us within 7 days of delivery so we can arrange a replacement or refund.
We make every effort to ensure that product descriptions, imagery, and specifications are accurate. However, slight variations in colour or finish may occur due to lighting or screen settings. All products are subject to availability. If an item becomes unavailable after ordering, we will contact you to offer an alternative or a full refund.
Our products are intended for domestic use unless otherwise specified.
We are not liable for damage caused by misuse, neglect, or failure to follow care instructions.
Our liability shall not exceed the price paid for the product.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud or misrepresentation.
Your privacy is extremely important to us. All personal data is handled in accordance with the UK GDPR and Data Protection Act 2018.
For full details, please review our Privacy Policy.
All content on this website, including images, logos, text, and graphics, is owned by Garden Greatness or used under licence.
You may not reproduce, copy, or distribute any content without our prior written consent.
We are not responsible for any delay or failure to perform our obligations due to events outside our reasonable control, including but not limited to natural disasters, strikes, or transport disruptions.
These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
